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Follow This Link For Emergency Contacts

Tenants Handbook
Rent Payments

Tenants can pay their rent online via allpay Internet Payments using the link below.

To pay online, please vist using your payment reference number to login.

Rent Statements

Please login to OmniLedger at to view your rent statements.

Report a Fault
Please login to OmniLedger at to report a fault.

Contacts for emergency out of hours repairs are available here.
Update Household Profile
PDF Icon Download Tenants Household Update Form

A Complaint is an expression of displeasure.

New World Housing Association takes complaints from our tenants seriously. The Association is committed to providing good quality services and we believe that complaints are one of the indicators which help us to determine whether we are providing a quality service to our tenants.

Tenants who wish to make a complaint should follow the procedure given in the tenantsí handbook and also the complaints information provided below.

 How to Complain Booklet

 Tenants Complaint Form

 Complaints and Nuisance Log Sheet

Transfer Application
PDF Icon Download Transfer Application Form
Emergency Contacts
New World Housing Emergeny Contacts
NW Properties Map
Tenants Forum
New World Housing Forum

Text: 07552 552 814

New World Housing Association
8 Grange Mills, Weir Road, Balham, London SW12 0NE
Tel: 020 8675 0320
Fax: 020 8675 9388

New World Housing Association is an exempt charity and is registered under the Industrial and Provident Societies Act 1965.

New World is registered with the Tenant Services Authority No: LH3980